Delivery and payment
Methods of payment
Making an order in our store, you can choose to pay with credit or debit cards, via your PayPal account. Filen Ltd. does not handle any credit card numbers. There is no extra charge for card or PayPal on the side of the customer.
Delivery time
The total delivery time is the time needed to prepare the order (it is up to 72 hours – on business days) and the time needed for the shipment to arrive, which depends on the sender’s address and the courier company.
The order preparation time is counted from the moment the funds are credited to the store’s bank account.
Please be advised that in periods of increased purchases, e.g. in the pre-holiday period and in periods of promotions / discounts, the time needed for the parcel to arrive from our warehouses may be longer.
ATTENTION!! For orders over 200 items, the waiting time for the preparation of the package may be 5 business days. Also in the case of personalized orders (printing), the order preparation time may be extended.
Files4Nails is not responsible for any delays incurred due to international customs issues, nor unclaimed parcels.
Delivery costs
The ordered products are shipped via a courier company. The costs of delivery to the country of your choice are presented in the tables below. All delivery costs are given in euros and the price depends on the weight of the shipment.
If you need more detailed information on shipping costs regarding a specific weight of the order, which is not included in the table, please contact us.
Please be advised that some orders, mainly to countries outside the EU, may be subject to additional customs duties, for which Files4Nails store is not responsible.
*At the same time, we reserve that shipping costs may change.
| up to 3 kg | 3 kg – 10 kg | 10 kg – 31,5 kg | |
| Austria | 15 EUR | 18 EUR | 19 EUR |
| Belgium | 15 EUR | 18 EUR | 20 EUR |
| Czech Republic | 11 EUR | 14 EUR | 19 EUR |
| Denmark | 16 EUR | 18 EUR | 19 EUR |
| Estonia | 15 EUR | 18 EUR | 22 EUR |
| France | 18 EUR | 22 EUR | 23 EUR |
| Lithuania | 12 EUR | 14 EUR | 19 EUR |
| Latvia | 14 EUR | 15 EUR | 21 EUR |
| Luxembourg | 15 EUR | 18 EUR | 21 EUR |
| The Netherlands | 15 EUR | 17 EUR | 21 EUR |
| Germany | 14 EUR | 16 EUR | 19 EUR |
| Slovakia | 13 EUR | 14 EUR | 19 EUR |
| Slovenia | 17 EUR | 21 EUR | 29 EUR |
| Hungary | 13 EUR | 16 EUR | 24 EUR |
| up to 1 kg | 1kg-2kg | 2kg-3kg | 3kg-4kg | 4kg-5kg | 5kg-6kg | 6kg-7kg | 7kg-8kg | 8kg-9kg | 9kg-10 kg | 14kg-15kg | 19kg-20kg | 29kg-30kg | |
| Belarus, Norway, Switzerland | 50 EUR | 62 EUR | 73 EUR | 85 EUR | 96 EUR | 102 EUR | 108 EUR | 114 EUR | 121 EUR | 127 EUR | 146 EUR | 164 EUR | 208 EUR |
| Canada | 51 EUR | 65 EUR | 76 EUR | 88 EUR | 99 EUR | 106 EUR | 113 EUR | 120 EUR | 127 EUR | 134 EUR | 156 EUR | 177 EUR | 227 EUR |
| Israel | 55 EUR | 69 EUR | 84 EUR | 97 EUR | 111 EUR | 119 EUR | 128 EUR | 137 EUR | 147 EUR | 155 EUR | 183 EUR | 211 EUR | 260 EUR |
| Austarlia, New Zealand | 60 EUR | 77 EUR | 95 EUR | 111 EUR | 128 EUR | 139 EUR | 151 EUR | 163 EUR | 174 EUR | 186 EUR | 225 EUR | 266 EUR | 334 EUR |
| up to 7kg | 7kg – 8kg | 8kg – 9kg | 9kg – 10kg | 14kg – 15kg | 19kg – 20kg | 29kg – 30 kg | |||
| Finland, Spain, Northern Ireland, Sweden, Italy | 21 EUR | 23 EUR | 24 EUR | 25 EUR | 28 EUR | 32 EUR | 37 EUR | ||
| Bulgaria, Romania | 20 EUR | 22 EUR | 23 EUR | 24 EUR | 27 EUR | 30 EUR | 36 EUR | ||
| Greece, Ireland, Portugal | 21 EUR | 23 EUR | 25 EUR | 26 EUR | 29 EUR | 32 EUR | 38 EUR | ||
